Since 1956, Monroe County Humane Association (MCHA) has been a cornerstone of compassion for pets and their people, adapting to meet the evolving needs of our community. Over the decades, our role has transformed, but one thing has remained constant: our commitment to animals and the people who love them.

Today, our programs are all about keeping families together. We believe pets are family, and our mission is to provide the support, care, and resources that make it possible for pets to stay with the people who cherish them—even during life’s toughest moments.

Our Mission:

MCHA is dedicated to promoting the welfare of companion animals, strengthening the human-animal bond, and providing access to veterinary care and humane education across our community.

Our Programs and Initiatives:

Crisis Housing Program: Our Crisis Housing Program offers a safe haven for pets affected by domestic violence, housing loss, health emergencies, or addiction recovery. In 2024 alone, we provided 1,450 days of safe housing for pets in need.

By collaborating with law enforcement, shelters, and community organizations, we ensure pets are cared for at no cost to their families. Pets in our program are lovingly housed either at the Susan Bartlett Crisis Housing Center or with dedicated foster families, providing comfort, safety, and stability during times of crisis. While in our care, pets also receive basic veterinary care, including vaccinations and wellness checks, and are spayed or neutered to ensure their health and well-being.

Spay and Neuter Assistance: Preventing pet overpopulation is key to keeping animals healthy and out of shelters. In 2024, we distributed 226 spay/neuter vouchers, helping families afford this important care and giving pets the best chance at a healthy life.

Monthly Mobile Vaccine Clinics: Affordable and accessible healthcare matters. That’s why we bring our mobile vaccine clinics to the community. In 2024, we provided 650 pets with vital vaccines and preventive care—a nearly 60% increase from the previous year.

Street Outreach Program: Our Street Outreach Program goes beyond providing free veterinary care to pets belonging to individuals experiencing homelessness or transitional housing—it’s also about promoting public health. By keeping companion animals healthy and up-to-date on vaccinations, we help prevent the spread of diseases, ensuring the well-being of both pets and the community. In 2024, this vital program provided care to nearly 500 pet visits, reaffirming that every pet deserves access to compassionate and preventive care.

Nonprofit Veterinary Clinic: Veterinary care continues to become more expensive, and even families with financial resources can face challenges accessing timely care. At MCHA, we are committed to breaking down these barriers. In 2024, we provided $134,000 in free veterinary care and completed over 8,500 office visits to pets in need, ensuring that essential medical services are accessible to all. Through our tiered pricing model, compassionate staff, and donor support, we make it possible for pets to receive the care they deserve, keeping families together and pets healthy.

Pet Food & Supply Pantry: No pet should go hungry. In 2024, we distributed 28,000 lbs. (14 tons) of pet food and supplies to families in need, helping to ease the burden of financial hardship and keeping pets out of shelters.

Our animal care campus on Fieldstone Blvd reflects our commitment to building a community where pets and people thrive together. From our Nonprofit Veterinary Clinic and Crisis Housing Center to serene walking trails and Memorial Garden, our campus is a place of connection, care, and compassion.